At Skinsense, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://skinsensemumbai.in, book a consultation, or interact with our clinic.

1. What We Collect

We may collect the following information:

• Personal Details – Name, email address, phone number, age, and location when you book an appointment or contact us.
• Medical Information – Skin concerns, allergies, previous treatments (only when voluntarily shared during consultations or via forms).
• Usage Data – Pages visited, device type, IP address, and browsing behavior on our website via cookies or analytics tools.

2. How We Use Your Information

We use your information to:

• Schedule and manage consultations and treatments
• Communicate with you regarding your bookings or queries
• Send appointment reminders and follow-ups
• Improve our services and user experience
• Ensure safety, regulatory compliance, and personalized care

We never sell your data or misuse your trust.

3. Sharing of Information

We do not share your personal data with third parties except:

• With your consent (for referrals, prescriptions, etc.)
• With trusted vendors for essential services like payment processing, appointment systems, or email communication (who are also bound by data privacy standards)
• When legally required for compliance or public health purposes

4. Data Protection

We implement reasonable security measures—both technical and procedural—to protect your data from unauthorized access, misuse, or disclosure. This includes encryption, secure storage, and staff confidentiality agreements.

5. Your Rights

You have the right to:

• Request access to the personal data we hold
• Ask for correction or deletion of your data
• Withdraw consent for data use at any time
• Opt out of marketing communication

To exercise any of these rights, contact us at +91 9220575707 or email us via our contact form.

6. Cookies and Tracking

Our website uses cookies for a better browsing experience and analytics. You can manage cookie preferences in your browser settings.

7. Third-Party Links

Our site may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies individually.

8. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted here with an updated effective date. Continued use of our site implies acceptance.

Contact Us

If you have questions about this policy or your data:

📍 Skinsense Skin & Hair Clinic
Mulund, Mumbai
📞 +91 9220575707
🌐 https://skinsensemumbai.in